Traducción automática, solo a efectos informativos. En caso de discrepancia, prevalece la versión en inglés.

Esta página aún no está traducida. Abajo se muestra la versión en inglés.

My Flight Money claim dashboard

Track each claim from the first letter to payment. You claim yourself, in your own name; the dashboard shows the next step and when it is due.

Incluido con cada reclamación

  • Cartas que citan las normas: cada una nombra el reglamento en el que se basa (EU261, UK261 o APPR).
  • Usted presenta en su propio nombre y se queda con el íntegro de cualquier compensación.
  • Plazos calculados a partir de los límites de tiempo publicados.

No incluido

  • Asesoramiento jurídico. Estas son herramientas de autoayuda y plantillas, no asesoramiento jurídico.
  • Alguien que actúe en su nombre. No nos ponemos en contacto con la aerolínea ni le representamos.
  • Un resultado prometido. La aerolínea decide primero, luego un organismo de resolución de litigios o un tribunal.

What you get

  • Your checker result carried over: the flight, the rules that apply and the amount.
  • A status timeline: Draft, Sent to airline, Reply received, Escalated (ADR or the CAA, an EU enforcement body, or the CTA), then Paid or closed.
  • Deadline countdowns: the airline's reply window, the date you can escalate, and the legal time limit.
  • Prefilled letters: a first claim, a follow-up when there is no reply, 10 replies to common refusals, and escalation summaries.
  • An evidence checklist and notes for each claim.
  • No account: claims stay in your browser. Export them to a file and import them on another device.
Replies to refusals

One letter for each common rejection reason used across the airline guides and extraordinary circumstances pages, prefilled with your flight:

  • Extraordinary circumstances
  • Bad weather
  • Air traffic control restrictions
  • Strikes / industrial action
  • Technical faults
  • Knock-on / "earlier flight was delayed"
  • "We have no record of your booking or delay"
  • "Your claim is out of time"
  • Vouchers instead of money (Art 7(3))
  • Canada (APPR) rejections: "outside our control" or "required for safety"
Escalation steps
  • UK: AviationADR or CEDR, or the CAA Passenger Advice and Complaints Team; ADR within 12 months of the airline's final response (or after 8 weeks with no reply). See UK261.
  • EU: national enforcement body where the incident happened (official EU list (se abre en una pestaña nueva)), then court if needed.
  • Canada: Canadian Transportation Agency complaint (free). See APPR.

On the do-it-yourself path you send every letter in your own name and keep all of the compensation. We do not contact the airline or take a share; the price is $29 one-time, plus sales tax where applicable.

Coming soon, optional: a done-for-you filing service, where we would submit, chase and follow up a claim for you for a percentage of what is recovered (fee TBD). It is not available yet. The dashboard works the same whether or not you ever use it.

$29 USD

$29 one-time, plus sales tax where applicable. No subscription. Unlocks the paid letters in the My Flight Money claim dashboard.

Priced in US dollars. Checkout is run by Stripe Managed Payments as merchant of record: the order is sold through Link, Stripe works out and collects any VAT, GST or sales tax for your country, and shows the final price, which may be in your local currency, before you pay. Your receipt comes from Link.

Buy the paid letters — $29 (se abre en una pestaña nueva)

Checkout is live: paying is a real purchase. After payment, Stripe returns you to the dashboard, which checks the payment with Stripe and unlocks the letter templates in this browser.

Free without buying: the checker, the first-claim letter, and tracking claims and deadlines in the dashboard. The follow-up, refusal-reply and escalation letters come with the purchase.

Refunds: once access begins you lose the 14-day right to withdraw (you agree to this above). Your legal rights if the dashboard is faulty or not as described are not affected. Ask at [email protected]; refunds are issued through Link.

Self-help tools and templates, not legal advice. Sold by Forge-co (1001590704 Ontario Inc.). See terms.

De los textos oficiales

Citado palabra por palabra de los reglamentos, con un enlace al texto oficial completo.

EU261

Where reference is made to this Article, passengers shall receive compensation amounting to: … (c) EUR 600 for all flights not falling under (a) or (b).

Regulation (EC) No 261/2004, Article 7(1)(c) (se abre en una pestaña nueva)

UK261

Where reference is made to this Article, passengers shall receive compensation amounting to— … (c) £520 for all flights not falling under (a) or (b).

UK Regulation 261/2004, Article 7(1)(c) (se abre en una pestaña nueva)

APPR

$1,000, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by nine hours or more

Air Passenger Protection Regulations, SOR/2019-150, s. 19(1)(a)(iii) (se abre en una pestaña nueva)

EU261

An operating air carrier shall not be obliged to pay compensation in accordance with Article 7, if it can prove that the cancellation is caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken.

Regulation (EC) No 261/2004, Article 5(3) (se abre en una pestaña nueva)

Las citas están en inglés, el idioma del texto oficial al que enlazamos.

Free tools

The checker, the first-claim letter, the evidence checklist and every airline guide are free.

Questions about the dashboard

Do you take a share of my compensation?

Not when you claim yourself. The paid letters cost $29 USD one-time, plus sales tax where applicable, and you keep all of the compensation the airline pays you. A done-for-you service is not available yet: join the waitlist inside a claim. If it opens and you choose it, it would charge a percentage of what is recovered (fee TBD).

Can you handle my claim for me?

Not yet. We plan an optional done-for-you service in which we would submit your claim, chase the airline and follow up, for a percentage of what is recovered. It is not available yet, optional, and the fee is TBD. Inside each claim, "Prefer we handle it?" explains it and has the waitlist form.

Where are my claims stored?

Only in your browser, on the device you use (local storage). We have no copy and there is no account. Export your claims to a file to keep a backup or to move them to another device.

What happens if I clear my browser data?

Your claims are deleted with it, and we cannot recover them. Export them first, then import the file to restore them.

Which flights does it cover?

Claims under EU261, UK261 and Canada's APPR. US bumping is not tracked yet; see the US rules.

Última actualización:

¿Retraso, cancelación o denegación de embarque? Podría corresponderle una compensación de hasta 600 euros.

Comprobar mi vuelo